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Allied Van Lines Moving Review

This review was created to help you better understand the pros and cons of Allied Van Lines moving services.

This review was created to help you better understand the pros and cons of Allied Van Lines moving services.


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    About the Company

    Allied Van Lines is a full service moving company that provides local, long-distance, and international moving services for both residential and corporate customers. They are the oldest van line company in the country and their parent company is SIRVA, Inc., the world’s largest moving company.

    They have more than 85 years of industry experience and over the last 15 years they have served more than 250,000 customers. Services include temporary storage, auto transport, and packing.

    Pros Cons
    Full value insurance coverage On-site estimate required
    Live online tracking Expensive services
    Customized moves Third-party providers used
    Three packing options

    Best option for:

    • Various packing options, making it possible to DIY or use professionals
    • Long-distance or international movers who want real-time tracking
    • Customers who need specialty services for fragile or oversized items

    Benefits of Choosing Allied Van Lines

    Why should you choose Allied Van Lines for your next move? With this moving company, you get numerous add-on options, making it possible to really customize your move. While the company uses a network of third-party providers for select services, they make one-stop-shopping accessible to movers.

    Allied Van Lines is connected to more than 1,000 representatives in more than 130 countries. They offer many basic services, in addition to many unique services, such as custom crating, fragile packing, auto transport, and home cleaning.

    Features and Services

    Allied Van Lines works with a large network of certified and trusted movers, drivers, and third-party companies. While they work with a number of different agents to fulfill services, you get connected to a personal relocation consultant who can work with you through every aspect of the moving process. With your Personal Moving Plan, you can choose services that best fit your budgeting needs.

    Allied Van Lines accommodates household moves, interstate moves, cross country moves, corporate moves, and more. Here’s a breakdown of Allied Van Lines service offerings.

     

    Features Household Moving Long-Distance Moving International Moving
    Loading and unloading
    Transportation
    Assembly and disassembly 
    Online tracking
    Packing and unpacking optional
    Custom crating optional
    Basic insurance
    Full value coverage available
    Hands-on customer service
    Storage optional
    Auto and boat transport optional
    Customs clearance support
    • Local Moving: While Allied Van Lines is less known for their local moves, they do offer this service and are connected to a large network of local agents. Make sure to review your agent before making the move. 
    • Long-Distance Moving: Allied Van Lines provides numerous moving resources, including checklists and cost estimates, making it easy to choose how much effort you put into your move. You can pack all of your items yourself or you can hire Allied Van Lines to pack fragile items or every item.
    • International Moving: When moving abroad, you want to be able to track your shipment in real time, have the option of storage, and have access to an expert who can assist you through the customs process and make it easy to move your home without hassle, which Allied Van Lines makes possible.

    Add-On Services

    Allied Van Lines is a great option if you need to make a quick, stress-free move. The more services you add on, the higher your estimate, but Allied Van Lines gives you the option of choosing the services that will best support your needs.

    We outline the additional services here.

    Crating

    Packing boxes aren’t always reliable, especially when making a big move. Allied Van Lines offers customized crates which can help protect fragile, large, or expensive items, such as electronic equipment, mirrors, or oddly-sized furniture. While this add-on service is pricey, it’s a good option for homeowners.

    Storage

    Not all moving companies offer storage options, but Allied Van Lines does. They offer a 90-day option for in-transit items or permanent storage for homeowners who need the extra space. A 1,000-pound minimum is required. You get the added protection of 24-hour security and alarm systems. If you don’t retrieve your items within the 90-day window, they will be moved to permanent storage.

    Packing and Unpacking

    Not all moving companies offer packing and unpacking services, but Allied Van Lines does. In fact, they offer debris removal, as well as three different packing options, which are outlined below:

    • Do It Yourself Packing: If you want a more affordable option, you can choose to pack your own items. Allied Van Lines sells moving supplies, such as boxes, tape, and moving kits, to make the process easier.
    • Fragile Packing: For customers who simply want to protect delicate belongings, such as oddly-shaped items, kitchen materials, or motorcycles, you can simply choose this fragile-only option.
    • Full Service Packing: If you have limited time, a full-service packing option could be best for you. While it’s more expensive, it ensures a hassle-free move.

    Auto and Boat Shipping

    Allied Van Lines works with auto transporters to make this possible. You’ll get the options of open and closed carriers, as well as single and multi-carriers. Estimates will depend on which type of carrier you want, as well as the distance, fuel cost, and truck or driver availability. You’ll want to check with your moving expert to see what’s possible. In addition to auto shipping, you can transport your boat across the country through Allied Van Lines.

    Shuttle Services

    If Allied Van Lines can’t pick up your items directly from your home due to the location, they can shuttle them to Allied Van Lines vans on your behalf. This is ideal for city dwellers who have limited parking options. 

    Third-Party Services

    Customers can utilize third-party services, such as disconnection and reconnection, home cleaning, and additional assembly and reassembly services. If you need a refrigerator connected, a hot tub disconnected, or your home cleaned, Allied Van Lines can make this happen.

    Service Costs

    Because your moving plan is uniquely customized to you, estimates will vary significantly. You can get an InstantQuote, after providing key information, but a final estimate will be made after an in-house inspection is conducted. 

    No matter your budget, moving plans can be made affordable if you stick to the most basic offerings. Costs will be based on a variety of factors, including the weight of your shipment, the volume of items, the distance required, and the services you choose. Packing services, for instance, are calculated by the type and number of boxes required. Your Allied Van Lines expert will talk through the options with you to make sure your plan is within your budget.

    With Allied Van Lines, you automatically get basic liability coverage, which includes coverage of $0.60 per pound, but all customers have the option of choosing a full coverage option. This is ideal for protecting your items and isn’t always an option for some moving companies.

    If you wish to cancel or reschedule your move, you can do so without incurring costs, but you must do it before the moving process begins. Charges are made once the delivery is made.

    Customer Service and Support

    You can contact customer service by calling 800-689-8684 or submitting your information for a free quote. Moving specialists are available 8 a.m. to 6 p.m. ET. 

    Allied Van Lines is accredited by the Better Business Bureau (BBB), and they hold an A+ rating from the organization. Reviews are generally poor from customers, with a 2.5 out of 5 stars based on just 25 reviews. However, many other customer sites include positive reviews and Allied Van Lines takes a hands-on approach to resolving all customer issues.

    Here are some Allied Van Lines reviews from past customers:

    Amelia M. via BBB said:

    They unrolled my rugs, reassembled furniture that had been taken apart for the move, and made sure I was happy with the placement of everything before they left. As I unpacked, I found a few small items that had been broken or damaged– one of the local movers had done a poor job of putting my clothing into the wardrobe boxes, so a number of my suits and silk dresses had been badly wrinkled and needed dry cleaning, a leg had cracked on my desk, etc. However, on the whole my items arrived in great condition. I submitted a damage claim with Allied which was processed quickly, and I got a check for the entire amount I asked for. Moving cross-country is always stressful, but I’m so grateful to Allied for giving me a positive experience.

    David via BBB said:

    I moved using allied van lines from NH to MI for a 1bd apartment. I had a great experience with them, at each end everything was loaded and unloaded in 2hrs and the crews were very professional (I chose to self pack, but had them pack the tv and they wrapped the bed/furniture). In my case they were able to deliver within a week with no problems, so I would definitely recommend them. I had no surprise costs, and it was very smooth.

    Our Conclusion

    Homeowners can benefit from the full range of service offerings and reliable customer service. Allied Van Lines experts don’t just walk you through your service options, but they take inventory of your items to ensure that the items packed are the items delivered. They also give you the stress-free option of hiring professionals for every aspect of your move.

    To get the most benefits of Allied Van Lines, we recommend adding the full value coverage to your plan. For all other services, you can pick and choose what works for you and your move.


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